We will make every effort to pack and ship your orders as quickly as we can, but processing and shipping orders can sometimes take longer than expected. We will ship all expedited orders as soon as we are able, and all orders placed using ground shipping will be shipped out in the order that they were received, which can sometimes be a few days after the order was placed.
As soon as your package is shipped, an automatically generated email will be sent to you with information on how to track your package. Do not respond to that email as we will not receive it.
*Some countries may impose additional taxes or fees associated with importing our products. These expenses are the sole responsibility of the customer, so please be sure that you are aware of any charges your country might impose before placing your order.
If you have any questions or concerns, please contact us at:
Our hours of operation are Monday-Friday 9AM-5PM (Pacific Coast Time)