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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  If you have any questions about your order, feel free to contact us at parkstore@parksconservancy.org or by phone at 415-642-6771
I need a copy of my receipt/invoice.
  Shortly after your order has been placed, you should receive an email with an invoice and copy of the order. In an effort to save paper, we do NOT ship a paper copy of the invoice with the order. If you need an new copy of the invoice sent to you, contact parkstore@parksconservancy.org, and we can resend the email.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be normally be charged within 7 business days of when the order was shipped.

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