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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  If you have any questions about your order, feel free to contact us at or by phone at 415-642-6771
I need a copy of my receipt/invoice.
  Shortly after your order has been placed, you should receive an email with an invoice and copy of the order. In an effort to save paper, we do NOT ship a paper copy of the invoice with the order. If you need an new copy of the invoice sent to you, contact, and we can resend the email.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be normally be charged within 7 business days of when the order was shipped.

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